Support ****1/2

Four and a half stars, i.e. pretty damn good.

When I first signed up I got a welcome email urging me to not to hesitate to answer any questions.

Now I know this is an automated email (I send them out myself) but when I was struggling to integrate Paypal I sent a query back. I got a very short email (that's okay) with a link to an article which didn't answer my question (not so okay).

Apart from that, the support has been excellent. You can open a support portal and your questions are always answered quickly. There is also a sort of community support where other users can chime in, and you can also put a little face to show you are frustrated. And you can vote on a question/issue to show you have the same concern, which the admin can use to help develop the system. Very impressive!