Why this site?
I am currently using Big Commerce to build a new e-commerce store. I've done this twice previously, once with a custom built store, and once by adding RomanCart to an html store I had built. Both were sufficiently good enough to generate thousands of dollars of revenue, neither were perfect. As I navigate and learn to use this site, it is the perfect opportunity for me to review and record my thoughts and experiences.
Essentially, if you are looking for an e-commerce store that you can set up straight away, this is an awesome (but not quite perfect) solution. We'll share our experiences as we get to grips with it ourselves, and compare it other solutions we have used.
If you want a quick overall assessment of it's quality, I'd say 4 1/2 out of five - but from the attitude of the staff and the constant innovation that is taking place I have a feeling it is going to get a lot, lot better.
Having said there are a couple of issues - most noticably with the newsletter! (UPDATE - There is a workaround for this - see Newsletter.)
Putting my money where my mouth is
I've said this is a awesome (but not perfect) solution. As I said, I chose to use this solution after an extensive review of different services and checking out the reviews of other websites, and also after having used different solutions. I am personally of the opinion that this is the best option available at the moment for someone looking for a complete solution (as opposed to just adding checkout functionality!)
Is it for you? How to find out!
A really good idea to see what other current customers think about the site it to actually head over to BigCommerce and visit the support portal. Then you will get an idea of how current customers feel about the site and whether any current issues would affect what you need from the site.